terms & shipping
These terms and conditions apply to all purchases made in this webshop. Once you have placed your order, you automatically agree with these conditions.
P A Y M E N T
All transactions are processed securely. You will be given a choice at checkout of paying by PayPal, Apple Pay or by card. We accept all mayor credit cards.
P R O C E S S I N G T I M E
All transactions are processed securely. You will be given a choice at checkout of paying by PayPal, Apple Pay or by card. We accept all mayor credit cards.
P R O C E S S I N G T I M E
All orders are packaged with care and shipped from our studio within [1-3] business days.
S H I P P I N G, R A T E S & D E L I V E R Y
Make sure to review all of the information you provide and please double check the shipping information before you submit your order. A confirmation e-mail message containing your order info and the payment details will be send to you right after checkout.
All items are shipped from the Netherlands. Shipping costs will vary depending on the quantity and weight of the items ordered and the country of delivery. You will see the exact shipping costs during check-out.
All items are shipped from the Netherlands. Shipping costs will vary depending on the quantity and weight of the items ordered and the country of delivery. You will see the exact shipping costs during check-out.
If you order several items, it is very possible that the total shipping fee is lower than when you buy just one item. Feel free to ask for the best shipping deal possible. We will always try to combine shipping to match the actual costs. If you have any other questions or special wishes, please leave a message.
- THE NETHERLANDS: (1-2 business days) € 2- € 10
- EUROPE: (3-10 business days) € 10 - € 15
- WORLDWIDE: (7-14 business days) € 20
T R A C K & T R A C E
As soon as your package is on its way, you will receive a shipping confirmation email with a track & trace code to follow your order. If you do not receive this confirmation email within 6 hours, please get in touch.
If you do not receive your order due to a mistake by the post office, please contact me. Together we will look for a suitable solution.
S U S T A I N A B I L I T Y
To protect our planet, we use eco-friendly and recyclable packaging materials whenever possible.
C H A N G E & R E T U R N
If an order reaches you in good condition but you still aren’t satisfied, it is possible to return or exchange your order, provided the items are returned in their original, good condition. You will be responsible for the return shipping costs.
W A R R A N T Y
Please check your order as soon as it is delivered. When your order is damaged, contact us within 1 week and include a picture of the damage. After we’ve received your email, we will send a replacement product free of charge.
Please check your order as soon as it is delivered. When your order is damaged, contact us within 1 week and include a picture of the damage. After we’ve received your email, we will send a replacement product free of charge.
R I G H T S
All rights to the products purchased via the webshop © PANTOFLE BOOKS / GUMMBAH / Chantal Rens.
Products may under no circumstances be copied or used to produce new products.
P R I V A C Y
When you place an order, you will need to fill in some personal data. We only need this data to complete and ship your order. Your data will strictly be used for this purpose only.